Prevention and Early Help services

The information below is regarding prevention and early help services available in Southampton.

Families Matter

Families Matter is Southampton’s response to the Government’s Troubled Families agenda. A number of services are available locally that support the agenda. It is an approach which identifies Early Help for families who require support to prevent problems escalating. It is also an approach in which information advice and guidance is available to parents and professional about a, about parenting groups, 1:1 support or play services for families who need some support to help them parent their children. A number of preventative services work with families in Southampton including health services, schools, libraries and voluntary and community partners. Southampton’s Early Help Hub can help identify support and services that can assist families in need of help – click here for more information.

To find out more or make a referral, please get in touch securely by:

Sure Start Children’s Centres

Sure Start Children’s Centres operate across the city and are there for all families with children under 5? From the early days of pregnancy, through the pre-school years, and introduction to primary schools, your local Sure Start is there to help give your child the best start in life.

Sure Start offers lots of different services and activities, including:

  • Learning through play in our “come and play” and “family points” (health, help and play) sessions
  • Health advice from midwives, health visitors, other health professionals, family points and child health clinics within the Children’s Centres
  • Family support
  • Information and guidance on breast feeding, health and nutrition
  • Smoking cessation support
  • Support for families with children with additional needs
  • Speech and language support
  • Advice and support for parents including dads groups and young parents
  • Training courses: We offer various training courses throughout the city including parenting classes, ESOL, money management, healthy cooking plus much more
  • Information for parents on childcare, volunteering, training and job opportunities
  • Quick and easy access to wider services

For more information go to

Family Information Service

The Southampton Family Information Service gives advice and support to parents, and help for childcare providers. This includes advice on:

  • nurseries and pre schools
  • local childminders
  • parenting and family support
  • parent and toddler groups
  • children’s health
  • breakfast clubs
  • after school activities
  • out of school/holiday activities
  • working with children

For more information please email OR call FREE on 0800 169 8833 or local rate 0238083 3014

Children with Special Educational Needs and/or Disabilities (SEND) (Local Offer 0-25)

Information for parents about services for children and young people with Special Educational Needs and Disability can be found at

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